More timefor life.Less time atthe car wash.

Washtron can accommodate suitable cars, SUVs, and other vehicles that fall within the operating dimensions of the particular Washtron system.

Yes. Suitable SUVs and larger vehicles can use Washtron, provided they are within the maximum vehicle dimensions specified at the particular location.

Washtron uses a touchless cleaning process, meaning there is no physical brush contact with your vehicle's paintwork.

The system uses controlled water pressure and approved cleaning solutions as part of the automated washing process.

As with any car-washing method, the condition of existing paintwork and the type of contaminants on the vehicle can affect the final result.

Washtron is designed to remove common road dirt, dust, mud, and surface contaminants through its programmed washing process.

Extremely heavy, hardened, or baked-on contamination may require additional cleaning.

Washtron does not repair existing scratches, dents, paint damage or other pre-existing vehicle conditions.

Customers should identify existing damage and ensure loose exterior components are secured before entering the wash.

Yes. The touchless cleaning process is designed to clean accessible wheel and tyre surfaces using high-pressure water and approved cleaning solutions.

Yes. Washtron systems can include a chassis flushing / underwash function designed to clean the underside of the vehicle using high-pressure water.

Please follow the safety instructions displayed at your specific Washtron location regarding whether occupants may remain inside the vehicle during the wash cycle.

Before entering:

• Close all windows and doors.
• Close your sunroof, if applicable.
• Secure or remove loose exterior accessories where required.
• Ensure the vehicle is correctly positioned.
• Follow the instructions displayed at the location.

Wash packages can vary by Washtron location.

The available packages, inclusions, and prices will be clearly displayed before you purchase.

Depending on the selected package, services may include:

• Pre-soak
• Foam
• Enhanced / waterfall foam
• High-pressure washing
• Wheel and hub cleaning
• Chassis flushing
• Liquid wax
• Automated air drying

Exact inclusions depend on the package and location.

The Standard Wash provides the core Washtron cleaning experience and includes the programmed touchless washing process with the applicable package treatments.

Current planned inclusions:

Pre-soak → Foam → Wax

Final package inclusions should be displayed at the relevant Washtron location.

The Premium Wash provides an enhanced wash experience with additional foam treatment compared with the Standard package.

Current planned inclusions:

Pre-soak → Foam → Lava Foam → Wax

Final package inclusions should be displayed at the relevant Washtron location.

The Ultimate Wash is designed as the more comprehensive touchless exterior wash experience, with additional washing and finishing stages.

The exact inclusions and price will be displayed before purchase.

Additional vehicle-care services may be available at selected Washtron locations.

Availability and pricing may vary by location.

No.

You can use Washtron without necessarily having the mobile application.

The app is designed to make your Washtron experience more convenient by providing features such as vehicle management, transaction history, digital services, and rewards.

Where digital payment is enabled, customers can use supported electronic payment options through the Washtron platform.

Yes. The Washtron digital platform is designed to support multiple vehicles under one customer account.

Yes. The Washtron digital platform is designed to provide access to your wash and transaction history.

No. Washtron currently operates on a walk-in basis and does not offer bookings.

Simply drive in, select your wash and enjoy the experience.

Available payment methods may vary by location and can include:

• Bank cards
• Digital payments
• RFID
• Other supported electronic payment options

The available payment methods will be displayed at the relevant Washtron location.

Yes. A digital or printed receipt may be provided depending on the payment method and location.

Washtron can offer loyalty rewards, promotions and other benefits for regular customers.

Available rewards and benefits may vary by programme and location.

Washtron memberships can provide special wash benefits, packages, rewards or other member privileges depending on the membership plan.

The specific benefits, validity, and terms will be provided when the membership is purchased.

Where supported by the Washtron platform, membership benefits can be used across participating Washtron locations.

Specific membership terms may apply.

An RFID card provides a convenient way for registered customers or members to identify themselves and access eligible Washtron services.

Where rechargeable RFID services are available, customers can add credit or eligible wash benefits to their RFID account and use them at participating Washtron locations.

Please contact the Washtron location or customer support team immediately.

Your transaction can be checked and the appropriate resolution provided.

Follow the safety instructions displayed at the wash location and contact the Washtron operator or customer support team for assistance.

Please contact the Washtron location or customer support team and provide details of your experience.

Your feedback will be reviewed according to the applicable customer service process.

You can provide feedback through the available Washtron digital channels or contact the Washtron location directly.

Customers can contact Washtron through the support channels provided on the Washtron website, mobile application, or at the relevant Washtron location.